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Question:
“in the power settings, I can see the laptop battery and it says it is charging, but it remains at 0%. If I double click on the battery, it shows me the battery info. When I run the laptop battery diagnostics from Dell, it runs through a series of tests, including an initial charge test that should take 6 hours. I started it, and it is supposed to show the charge as it goes, but it stays at 0.0%.

My question is, does it sound like a dead battery or is the charging part of the computer messed up? I have always had it plugged in, so I’m not sure if the dell inspiron 1525 battery somehow died, and lost it charge. It would make sense if it was at 100%, but it says 0.0%.”

Solution:
”

If your laptop works fine while plugged in but stops working while unplugged it’s likely that either your dell xps m1530 battery is bad or your laptop is not charging the battery properly. Below are steps that can be taken to help identify the cause of this issue.

Leave power plugged in

Make sure the computer has been charging from the power plug for at least two hours before attempting to unplug it.

Remove and reconnect dell latitude d820 battery

In some situations the battery can become loose. Removing it and then put it back into the laptop. If you need assistance removing the main computer battery.

Third-party utility

Use a third-party battery utility to determine the total capacity of the dell inspiron 6400 battery. For example, BatteryCare is a free software utility capable of doing this.

Refresh battery

Some laptop manufacturers allow for batteries to be refreshed through the CMOS. Refreshing a battery can help restore older batteries and give them more life, and in some cases report if the dell inspiron 1520 battery is bad. .

Replace battery and/or laptop AC adapter

If your computer is still in warranty we suggest skipping to the next step.

If the above steps have been completed, we suggest replacing the battery in the computer and/or AC adapter. In most situations it’s simply a bad battery. See our battery buying tips for additional suggestions and help with buying a computer battery.”