Question:”Hi I bought a Dell Inspiron 1525 just over a week ago. I have only used the laptop when it has been plugged in but the dell inspiron 1525 battery charge is slowly going down and is now showing only 61% charge.

The battery icon says – ‘plugged in, not charging'”

Answer:”

Try this first:”
Providing your inspiron 1525 battery is not dead these few simple steps will work.

1. remove battery.

2.start laptop and login (obviously plugged into the mains).

3.now shutdown the laptop.

4.put the dell laptop battery back in

5. start the laptop and login again

you will now find the battery is chargin

I purchased a Dell Inspiron 1525.

About 1 month ago I noticed that my computer would automatically shut down when the power cord was removed, I hovered over the laptop battery icon in the bottom right corner and it said 0% available plugged in, not charging.

I Googled the phrase plugged in, not charging and realised lots of people were having the same problem.

I have tried

• restarting and shutting down my computer (with and without battery and with and without dell inspiron 1525 power supply)

• removing and replacing my battery (while laptop is on and off)

• a replacement battery from Dell

• my sister’s battery and power cord (she also has a 1525)in my laptop and get the message plugged in, not charging. My battery in her laptop will charge but my power cord in her laptop says plugged in, not charging

• removing the battery with the laptop on then restarting the laptop and replacing the dell inspiron 1525 battery

• uninstalling and reinstalling the Power Management Software

• switching between power plans

• flashing with current bios

All 3 batteries (hers, my original and my replacement dell inspiron 1545 battery) have adequate charge (50% or higher)

I run with Windows Vista Home Basic edition

I have been to the local Dell distributer and they tell me to call Dell. I have tried calling Dell but I keep getting put on hold for 30+ minutes. I tried to Chat online with a Dell representative but keep getting the message All chat representatives are currently busy assisting other customers or the queue is closed.

I just had a phone call from the Dell Online Techician. He said to;

Shut Down the laptop.

Press the power button then tap the F2 key until a blue screen appears.

On the left sided menu arrow down to Battery Info.

On the right side of the screen my computer showed

• Battery Status = idol

• Battery % Charged = 99%

• AC Adaptor = Unknown Device Installed

He then told me that he’s have to post me a new dell ac adaptor, so fingers crossed that this will solve my problem!”